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The Customer Satisfaction Lesson Every Marketing Student Needs | Part 1 #marketing #interview
95% customer satisfaction sounds impressive... but is it really enough? Most businesses celebrate a high Customer Satisfaction Index, but the real question is: What happens when the remaining 5% are unhappy? In today's digital world, those dissatisfied customers have more influence than ever before. Through online reviews, social media, and ...
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Customer Service Training
El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
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