Microsoft says AI saved over $500M in customer support, just days after 9,000 job cuts. The timing drew criticism, even as the company invests $80B into its growing AI ambitions.

Microsoft announced that integrating AI into its customer support and engineering operations has led to cost savings ...

Microsoft’s chief commercial officer Judson Althoff noted AI has been so useful that Microsoft was able to save more than ...

Halo Studios has reportedly been hit by the sweeping Microsoft layoffs, with developers now saying the team is 'unhappy' with ...

An Executive Producer at Xbox Game Studios has suggested to the 9,000 fired workers they should use AI to cope with their ...

Romero Games deny "everyone is out of a job" after the layoffs, though Microsoft made "no mention" of layoffs coming, even ...

Phil Spencer is just a guy in a Battletoads shirt trying to answer the question, "How does this industry get back to growth?” ...

An executive producer at Xbox Game Studios Publishing, which is owned by Microsoft, has sparked major backlash after sharing ...

Microsoft expanded a long run of layoffs by announcing a workforce reduction of up to 4 percent, or about 9,100.

In a deleted LinkedIn post Matt Turnbull, an Xbox executive, suggested employees use AI to help with the "emotional load" of ...

AI is also taking over coding at Microsoft. Microsoft CEO Satya Nadella said in a sit-down chat with Meta CEO Mark Zuckerberg ...

Matt Turnbull, Executive Producer at Xbox Game Studios Publishing, shared a long post on LinkedIn a few days ago for everyone ...