For retailers, Costco’s approach to DEI is a clear message: inclusivity isn't just a moral or social obligation — it’s a ...

E-commerce platforms that approach AI agents with the mindset of solving specific problems and reducing customer friction ...

Fabrics outlet Joann will shutter all of its approximately 800 locations after failing to find a buyer who would keep its ...

Qurate Retail Group, known for its portfolio of live social shopping brands including QVC and HSN, said it was rebranding to ...

With Trump back in office and paving the way for new tariffs, retailers can expect significant supply chain disruptions due ...

Modern queue management isn’t just about cutting wait times; it’s about turning waiting into a valuable opportunity.

Digital Product Passports (DPPs), which contain information about a product's sustainability, environmental impact and ...

Reauthentication — a process that prompts additional identity verification during key actions — strengthens security without ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

The uptick in retail data breaches can be easy to offset with more proactive security measures, monitoring and training.

Fast delivery is now an expectation rather than a perk. However, meeting these speed demands comes at a cost. Merchants are ...

Retailers that can effectively integrate AI into their supply chains will not only achieve greater operational efficiencies ...