USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

The phone number that Houston rap great Mike Jones recited iconically in his song "Back Then" is etched into the minds of an entire generation of Houstonians and hip-hop fans. So much so that there's ...

A tech security engineer exposed a potentially serious flaw within the T-Mobile rewards program that lists all customer phone numbers. In a recent LinkedIn post, he showed a screenshot of this list ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

SAN FRANCISCO/STOCKHOLM, Dec 16 - Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make unvarnished wine recommendations based on a person’s palate. The problem was ...

Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

Passing on the classic 555 number, “Stranger Things” is the latest show to offer Easter eggs for viewers who try to call a fictional character. By Victor Mather In the final season of the Netflix hit ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Posts from this topic will be added to your daily email digest and your homepage feed. is a news editor with over a decade’s experience in journalism. He previously worked at Android Police and Tech ...