SO AT THE PEAK OF THIS MESS, 35,000 NATIONAL GRID CUSTOMERS WEREN’T GETTING BILLS. 3000 STILL HAVEN’T RECEIVED ANY AT ALL. FIVE MONTHS RUNNING. DPU SAYS NATIONAL GRID WILL NOT BE ALLOWED TO ...

National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department of ...

The problem was heightened by National Grid’s failure to report it to the DPU after it came to light in November. Now, they say the company can not charge those customers for any usage more than ...

The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

The Massachusetts Department of Public Utilities (DPU) says around 35,000 customers didn’t get their monthly bills when off-peak rates took effect in November. When National Grid realized the ...

National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for ... of bills," the letter from DPU reads. "The Department cannot ...

32,903 people played the daily Crossword recently. Can you solve it faster than others?32,903 people played the daily Crossword recently. Can you solve it faster than others?