Are you looking for work at home jobs with employee benefits? Here's a list of companies that give benefits and let their ...

The Guardian Life Insurance Company of America(R) (Guardian) has been recognized with the 2025 DALBAR Insurance Service Award for the accomplishments of its Individual Life and Individual Disability ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

The largest life insurance company in the U.S., Northwestern Mutual has been issuing policies since the 1860s. Its financial strength, excellent customer service and history of paying dividends are ...

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it on our best car insurance companies list. We like Erie's Rate Lock® ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

MOLINE, Ill. — U.S. Rep. Eric Sorensen, D-Illinois, said that several families in the state's 17th Congressional District will soon face sharp increases in health insurance costs, as Congress wraps up ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person answering your call isn’t the one who caused the issue—they’re the one trying ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...