(WNDU) - NIPSCO has responded to widespread customer complaints about increased electricity and gas bills following meter replacements across Indiana. The Indiana Utility Regulatory Commission is ...

Lululemon LULU4.52%increase; green up pointing triangle paused online sales for a new line of activewear after customers complained that the material is too sheer. The leggings maker pulled its Get ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...

The Public Service Commission questioned Baltimore Gas and Electric representatives about an increasing number of customer complaints. WBAL-TV 11 News Investigates reported in November that customers ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

A health-care workers’ union says some employees are receiving only partial or no pay due to the new payroll and scheduling software that continues to roll out across the province, echoing complaints ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day. Adobe disclosed the issue ...

The iPhone 17 Pro and iPhone 17 Pro Max units on display at retail are showing scratches and dents within 24 hours, sparking a round of "scratchgate" discussion online. Apple always trends on the day ...

Steel Town Motocross, a dirt bike track in rural Cecil Township, opened over Memorial Day weekend as a place for kids to safely ride dirt bikes. But in early August, township officials issued a cease ...