If an airline loses your luggage, the most important thing to do is file a report right away. Then follow these steps and ...

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

A new survey from the leading travel site Thrifty Traveler suggests that many once-loyal Southwest flyers are booking with ...

Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers ...

Still, Jordan told the Times that by charging bag fees, Southwest predicts the number of checked bags will decrease while the ...

While not the fanciest option, many frugal flyers held Southwest Airlines as their first choice due to its free checked bags ...

Southwest Airlines, long praised for its "Bags Fly Free" policy, announced in March it would end free checked baggage for ...

Southwest Airlines' CEO, Bob Jordan, is doubling down on the company's controversial changes, which include ending unassigned ...

When Southwest Airlines switched to charging for checked bags last month, travelers were left with the option to fork over $35 or fit all of their belongings inside their carry-ons. Now, the ...

Southwest Airlines is undergoing significant changes to its fare structure and flight credit policies, moving away from its ...