Salesforce Targets the ITSM Status Quo: 180 Organizations Replace Legacy Support Tools with Agentforce IT Service Salesforce (NYSE: CRM), the world’s #1 CRM, today announced more than 180 ...

Modernizing Support with Next-Gen AI Knowledge Management Austin, United States - March 15, 2026 / Upland Software / ...

eLuminous Technologies transformed a Tier-1 Indonesian ISP’s legacy CRM into a unified ServiceNow platform, automating customer onboarding, billing, and incident management while providing real-time ...

Discover the 7 best cloud orchestration tools for enterprises in 2026, including AWS CloudFormation, Ansible, Spacelift, CloudBolt, and more. Compare features, pricing, multi-cloud support, and use ...

Today, Tray.ai, the leader in enterprise orchestration for data and AI, announced it has been named a Visionary in the 2026 Gartner Magic Quadrant for Integration Platform as a Service (iPaaS). This ...

As enterprises reimagine operations with AI and automation, they introduce new complexities and risk that can stall – or even worse, derail — critical business transformation. Creating strategic ...

In this example, software does not disappear. It becomes the execution substrate that agents orchestrate in the background, like the systems of record (the authoritative systems where core business ...

Cover Image Fynite Launches Autonomous Self-Healing AI Agents for IT and Cybersecurity Naperville, IL, USA,, March 13, 2026 (GLOBE NEWSWIRE) -- Fynite today announced the launch of its Autonomous Auto ...

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...

Bill McDermott, the boss of $123 billion software giant ServiceNow, says it’s going to be hard for Gen Z workers to ...