Zack Kass is a global AI advisor and former head of go-to-market at OpenAI, where he led the teams responsible for sales, partnerships, and customer success. He was at OpenAI when the company launched ...

The Secret Service is in full damage-control mode after one of its agents assigned to Vice President JD Vance was caught on camera leaking sensitive security details — during what he thought was a ...

Combination unites UserTesting’s category-leading insights platform with User Interviews’ leading participant recruitment to help enterprises make better decisions UserTesting, the leading provider of ...

BELLEVUE, Wash.--(BUSINESS WIRE)--UserTesting, the leading provider of customer insights for the enterprise, today announced it has acquired User Interviews, the leading participant recruitment ...

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Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

In this episode of A Coffee With... Nigel Clarkson, Global Ad Tech Executive, joins ExchangeWire's head of content John Still over a coffee earl grey tea. They talk about the state of the ad tech ...

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

September 24, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. If you're calling Walmart's 1-800-925-6278 (1-800-WALMART) ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...