RAND Health offers a free, downloadable patient satisfaction questionnaire and accompanying scoring instructions. The patient satisfaction questionnaire covers 50 items that assess satisfaction in six ...

A new report, based on interviews with more than 8,000 U.S. internet customers, ranks providers across multiple ...

Are there too many customer surveys? Do they improve service? Or are they - as we suspect - annoying for everyone ...

This survey form may be downloaded, modified, printed and distributed to patients. Download the HRSA English patient satisfaction survey (doc) and adapt it for use in your facility. Download the HRSA ...

Overall, the results from the 2021 SUNY Student Satisfaction Survey present positive satisfaction with UB. The SSS identifies areas of student satisfaction and opportunities for improvement. The most ...

Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...