New headset-based chatbot analyzes drive-thru conversations and helps streamline restaurant operations nationwide.

AI has a new use case: tattletale. However, the fast food chain says its OpenAI-powered assistant, Patty, will also help employees with questions about recipes and equipment.

Burger King tests AI assistant Patty in 500 US restaurants, using smart headsets to coach staff, streamline operations, and track customer service trends.

The BK Assistant web and app platform will be available to all U.S. restaurants by the end of 2026, the spokesperson stated. The voice-enabled headset experience with Patty is currently being piloted ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track ...

The AI headset for Burger King employees has a friendliness tracking capability that will know if employees say “welcome” or ...

The system will gather data points from employees’ interactions with customers using keywords like “welcome,” “please” and ...

Maura Healey announced a new statewide partnership with Google on Tuesday that will provide Massachusetts residents free ...

L.A.'s Hyeseong Kim hits first homer of Spring Training ...

City Council is deciding how to fund a new Training Academy for its new recruits.

Scientists have discovered that bird watching has some unexpected brain benefits. A 2026 study published in the Journal of ...

Burger King just announced its latest AI program, designed to monitor employees while they work -- and not everyone is happy about the new technology.