New headset-based chatbot analyzes drive-thru conversations and helps streamline restaurant operations nationwide.

Burger King employees will talk with Patty, an AI voice in their headsets that may keep tabs on words like 'please' and ...

Interviews with customers, court records, and complaints reviewed by The Post allege deceptive pricing, careless handling of belongings and aggressive pressure to tip.

AI has a new use case: tattletale. However, the fast food chain says its OpenAI-powered assistant, Patty, will also help employees with questions about recipes and equipment.

Burger King tests AI assistant Patty in 500 US restaurants, using smart headsets to coach staff, streamline operations, and track customer service trends.

The BK Assistant web and app platform will be available to all U.S. restaurants by the end of 2026, the spokesperson stated. The voice-enabled headset experience with Patty is currently being piloted ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track how friendly employees are to customers ...

The AI headset for Burger King employees has a friendliness tracking capability that will know if employees say “welcome” or ...

Target will stop selling its entire assortment of cereal with certified synthetic colors by the end of May. The move, announced Friday, underscores the acknowledgment that American consumers and the ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track how friendly employees are to customers.

According to Thibault Roux, Burger King’s chief digital officer, the voice-activated chatbot is designed to help employees ...