Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

The local Department of Human Services is cutting backlogs and speeding services thanks to customer relationship management ...

The artificial intelligence boom represents more than a tech trend. It’s a national resilience issue. As agencies race to harness AI capabilities, the underlying infrastructure is accelerating faster ...

This Software as a Service solution gives state and local governments a reliable way to withstand cyberattacks and speed ...

DSPM helps state and local agencies identify, secure and govern sensitive data across cloud environments to support compliance and safe AI adoption. As state and local governments expand cloud ...

In essence, code sets the tone for citizen experiences, and when paired with edge and core technologies, its potential multiplies. Here are some key benefits of modern code practices for state ...

Software upgrades require clarity and prioritization as agencies confront legacy systems, security risk and pressure to move faster to the cloud. State and local governments are under growing pressure ...

Digital services now span legacy infrastructure, cloud platforms, security tools and emerging artificial intelligence systems ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Large language models, or LLMs, underpin that state and local ...