Sophie for ServiceNow brings AI-powered visual automation to the Now Platform, enhancing resolution, reducing costs, and scaling service experiences across field and customer environments NEW YORK, ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

ServiceNow is a strong buy, given its impressive technology, along with the low valuation relative to fundamentals. Click here to read why NOW is a Strong Buy.

“We said, ‘OK, what can we do to help our customers and partner with them on their journey to getting their data estate AI-ready?’” says Gaurav Rewari, senior vice president and general manager for ...