Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

Our troubleshooting problem involves a split system heat pump in which the outdoor unit is operating in an 85°F ambient, and when you arrive in response to the customer’s no cooling complaint, you ...

While heat pump problems are far outweighed by their many benefits, it is well worth getting to know where homeowners often run into issues with both air source heat pumps as well as ground source ...

The government wants Britons to embrace heat pumps. But will they ever make financial sense for the average user?

A heat pump heats and cools your home, functioning like a combined furnace and central air conditioner. Because it absorbs and moves heat from the air, it is exceptionally energy-efficient and ...