The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

[New 124 Pages Report] | The global Customer Experience Management Software market was estimated at USD 21373.79 million, and its anticipated to reach USD 70784.05 million in 2028, with a CAGR of ...

Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

Customer experience management software company Sprinklr Inc. filed its paperwork May 28 with the U.S. Securities and Exchange Commission for an initial public offering. Founded in 2009, Sprinklr ...

In an effort to further expand the breadth of its offerings, Web performance measurement firm Keynote Systems recently acquired NetRaker, a developer of customer experience management software. In ...

Verint Systems Inc. provides customer experience management software for businesses worldwide. The company is almost substantially complete in its transition from a perpetual license to a SaaS ...

IBM on Tuesday unveiled telecom software for service providers. IBM Tivoli Netcool Customer Experience Management application is designed to let customer service representatives troubleshoot through a ...

Genesys Cloud Services Inc., a major provider of customer experience management software, today announced that it has closed a $580 million funding round at a $21 billion valuation. The venture ...

The U.S. Department of Veterans Affairs (VA), one of the largest cabinet-level departments, created the federal government’s first customer experience office in 2015 to better serve the 9 million ...