Modern customer relationship management (CRM) systems are being used by businesses more and more to satisfy the increasing demands for effectiveness and outstanding customer service Employing ...

Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with ...

As SugarCRM readies the final version of its Sugar 5.0 commercial and open source customer relationship management software, the vendor is planning a new platform edition of the software for ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...