The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

OREM, Utah--(BUSINESS WIRE)--Jive Communications Inc, a cloud-based phone system and Unified Communications company, today announced their newest integration with Zoho CRM. The integration makes ...

" Zoho Desk, which was first introduced in November 2016, registered a growth of over 100% year-on-year in tickets processed and that greater-than-50-users has been the highest growing segment for the ...

Zoho has rolled out a host of product offerings for its global enterprise customers, including revamped Zoho CRM for Everyone, to boost customer growth and improve their experience The company said ...