What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

Get the latest federal technology news delivered to your inbox. Write short sentences. Avoid jargon. Use short, simple words. Those are some of the writing tips offered from a new federal Web page ...

Pity the fishing boat owner who picks up a quick reference card from the National Marine Fisheries Service and comes across this indigestible bowl of alphabet soup: “After notification of NMFS, this ...

Tuesday's Plain Dealer contained an article on the Plain Writing Act ("U.S. push to simplify language hits snags"), which requires government officials to "communicate more conversationally with the ...

On Tuesday, the non-profit Center for Plain Language released its third annual report card for federal government agencies. Those who are following the spirit and letter of the Plain Writing Act—a ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

The CFPB has issued its third annual Plain Writing Act compliance report. Under the PWA, federal “executive agencies,” including the CFPB, are required to use plain language in documents that: are ...