Humans crave a rational explanation. Use that to your advantage in your next negotiation. Would you like to be more effective at persuading your employees, your customers, and your investors to do ...
Have you ever been around someone who had the uncanny ability to make your skeptical self believe what they were saying? That power of persuasion isn't just a personality trait born of charm. There ...
Sometimes, it takes a single word — like "because" — to change someone's mind. That's according to Jonah Berger, a marketing professor at the Wharton School of the University of Pennsylvania who's ...
Words are wonderful things, unless of course you are exchanging them through attorneys. In the vast lexicon of the English language, some words stand taller than others when it comes to evocative ...
I tend to write about the latest research, but I think it's important to go back to "foundational" (i.e. old) research, too. This post describes research conducted by Ellen Langer at Harvard in 1978 ...