Loyalty programs encourage shoppers to return to retailers by offering incentives like special discounts, sales, or free ...

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that reality. Editor’s note: Loyalty isn’t love — it’s habit. In Part 2 of our ...

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards. AI ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Optimize your household budget this quarter with an in-depth analysis of the rewards platforms that deliver a genuine return on investment in the shifting American retail market.

When brands over-rely on discounts or perks, they can train customers to see the incentive—rather than the product, service ...

Rapid Garden POS reports that loyalty programs boost sales at garden centers, driving 57% of revenue in participating stores ...

The May 2026 update adds remote stamping, pass image upload, and dashboard QR generation to a platform that replaces ...

Hand on your heart, how many loyalty programs have you signed up for just to get that 15% off welcome coupon and then immediately forgot about afterward? As David Beckham said: Be honest! Even in this ...

Airline loyalty programs often keep members in the dark about how much their points and miles are worth. The free flights and elite status perks offered by airline loyalty programs are ultimately ...

Starbucks is launching a new tiered loyalty program with Green, Gold, and Reserve levels. The new program offers varying benefits based on the number of Stars earned, including different Star earning ...