We’ve all heard people exclaim that things will never be the same again… that a “new normal” is rapidly evolving as a result of the COVID-19 pandemic and other events this year. Corporate ...

You’re not alone if you feel like your company is playing a constant game of catch-up as new technologies emerge and expectations around work change. The business world is operating at a high speed of ...

The financial industry plays a crucial role in the global economy and includes various sectors such as banking, investment, insurance and financial planning. Given the complex operations and constant ...

This week I have a special five-part podcast series, sponsored by Verint on the Future of Communication in Financial Compliance on the Innovation in Compliance podcast series on the Compliance Podcast ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. For a positive experience, people need to feel heard and to get ...

If you haven’t heard about Software-Defined Radio (SDR) by now, you certainly will soon enough. The idea behind SDR has been around for over 30 years, but it’s only recently that it has started to ...

The success of emergency response operations critically relies on the efficiency of emergency communications infrastructure. The transmission of massive amounts of data monitoring emergency conditions ...

Frequent news headlines are increasing awareness about the need for disaster recovery and business continuity planning. However, the idea of investing today to protect against potential business ...

From its inception, PressOne set out with a clear vision: to revolutionise business phone solutions in Nigeria. Recognising the challenges faced by businesses, such as unreliable communication ...

Advanced AI capabilities, machine learning and natural language processing technology are steering the transformation of AI contact center solutions. The rapid evolution of AI automation in healthcare ...