IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Irvine ticketing software maker Paciolan Inc. has nabbed $20 million in funding from Palo Alto’s Technology Crossover Ventures. The company plans to use the money to “round out our product set,” said ...

Incidents, requests, and interventions will now be centralized in a single platform. NARSA has chosen the company Alton to ...

Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

Ticketmaster is testing identity-verification software to fight automated ticket-buying bots favored by scalpers. Initial tests have gone well, David Marcus, Ticketmaster’s head of music for North ...

The market for big-ticket server software is going the way pork bellies and other commodities once did: Prices are going down. The overall market for infrastructure software needed to run business ...