Sprinklr, Inc. aspires to be the leader in the Contact Center as a Services, or CCaaS, industry. The company has delivered decent growth since going public in the summer of 2021 and is trading at a ...

CXM's platform enables effective customer engagement across various digital channels. Sprinklr is focused on expanding its presence in the CCaaS market, which can accelerate revenue growth in the ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Strong Performer in ...

Sprinklr, once known primarily as a social media management tool for the world’s largest brands, has spent the last several fiscal years pivoting toward the high-stakes world of Contact Center as a ...

Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer feedback -- and to bridge marketing and service processes.

On November 5, 2024, customer experience platform company Sprinklr appointed Rory Read president and CEO and announced that visionary founder Ragy Thomas would continue as chairman of the board.

New partnership will help brands in the DACH (Germany, Austria, and Switzerland) transform their businesses with Sprinklr Service-- the first CCaaS solution offering enterprises support across 30+ ...

As is likely true for many No Jitter readers, I knew little about Sprinklr before I attended the event but did understand that they had announced a new CCaaS solution in March 2022. I had questions ...

Sprinklr often wins by highlighting its single-codebase architecture versus the integrated-acquisition models of its larger rivals. CCaaS Specialists: Genesys, Five9 (NASDAQ: FIVN), and NICE. Sprinklr ...

According to the report, “Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings.” According to the report, “Sprinklr’s vision for customer service focuses on ...