The winners and losers are familiar, but a list of the best grocery stores is bad news for one former fan favorite.

The Metropolitan Transportation Authority (MTA) announced a record increase in subway customer satisfaction recorded in its ...

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

Overall, the results from the 2021 SUNY Student Satisfaction Survey present positive satisfaction with UB. The SSS identifies areas of student satisfaction and opportunities for improvement. The most ...

Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

This survey form may be downloaded, modified, printed and distributed to patients. Download the HRSA English patient satisfaction survey (doc) and adapt it for use in your facility. Download the HRSA ...

Buick was ranked low in a recent customer satisfaction survey, falling well below average according to American nonprofit consumer organization Consumer Reports. According to Consumer Reports, Buick ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...

I like data. As the managing director for Ascom's North American region, I use data to inform the decision making that moves our business forward. However, I've learned that data doesn't tell the ...

PICATINNY ARSENAL, N.J. - The U.S. Army recently announced the start of its annual Tenant Satisfaction Survey to gather crucial feedback from Soldiers and their families about their housing ...