Comcast Announces Partnership With Connect Direct, A Subsidiary of Communication Service for the Deaf, to Help Close the Digital Divide Since 2011, Comcast’s Internet Essentials Program Has Connected ...

Forbes contributors publish independent expert analyses and insights. I write about diversity and inclusion in the realm of disabilities. Today, on International Day of Disabled Persons, Comcast and ...

As we all know by now, calling the cable company to try to cancel your service ranks somewhere between a mugging and hernia surgery. At Comcast, they send you over to a customer retention specialist ...

Sweeping customer experience initiatives and customer service overhauls are great, and, frankly, they’re my bread and butter as a customer service consultant. However, it’s a mistake to forget that ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...