A few months ago, I got a call from an executive at a large architectural firm. He said a speech coach had made him feel like he needed a "personality transplant." He said the coach was fixated on ...

In last week’s column we discussed the importance of tailoring your communication style to the specific personality type of the listener. Unless you tailor your delivery correctly, you risk losing ...

From eccentric and introverted to boisterous and bold, the human personality is a complex and colorful thing. Personality refers to a person's distinctive patterns of thinking, feeling, and behaving.