Patients with MG express frustration over treatment inertia and clinician-patient disconnect, impacting their emotional well-being. AI analysis of social media revealed fear as the most common emotion ...

A disconnect between patient experience and technology affects communication, access, and satisfaction in healthcare, despite technological advancements. Survey participants report dissatisfaction due ...

One of the methods used to gauge hospital performance needs to stop giving equal weight to the four metrics it uses and, in addition, start including patient feedback in its calculations, according to ...

Health systems have historically operated like a real estate portfolio or a disparate collection of assets, with each site having its own performance metrics, finances and operating processes. Too ...