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Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
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National Grid, Eversource propose 10% rate cut for gas customers – but there's a catch
State lawmakers and utility companies faced a deluge of customer complaints ... adjusted rates with Massachusetts on Monday, and National Grid and Eversource each proposed at least a 10% reduction ...
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National Grid gas customers fuming about plan to charge interest
Since the bill relief and recovery will be based on gas usage, National Grid says an average customer could get up to a $40 break on their bills in March and April. The company says that average ...
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After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
I SHOWED YOU MONDAY NIGHT HOW THOUSANDS OF NATIONAL GRID CUSTOMERS SAY THE COMPANY WENT ALL WINTER WITHOUT SENDING THEM A SINGLE BILL, AND IT WASN’T FOR LACK OF TRYING ON THE CUSTOMER’S PART.
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Break the national grid into smaller units now, by Adekunle Adekoya
In a stement, the company said: “Dear Valued Customer ... the relief the whole of Ibadan, and Oyo State as a whole will get, if all of them go off the national electricity grid?