Smart solutions to annoying travel hiccups and suitcase snags. Plus: The best sturdy, lightweight carry-ons from our tests. These carry-on suitcases rated well in CR's tests and can help make ...

One of John Edmunds’ new American Tourister bags is defective. Does he have to ship it to Texas at his expense, or can he get an exchange? Question: Last summer, I bought two pieces of American ...

When Lesle Collins flew from Dallas to Denver last summer, her baggage did not. She tried to file a luggage claim — but she could not. Why? Frontier says she waited too long. Collins says Frontier ...