Dialogflow (previously API.AI) is particularly aimed at developers who do not have experience with creating voice- and chat-based apps. Beyond the Google Assistant, it is cross-platform and ...

In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers ...

Google is hatching a plan to win over contact centers using its AI, announcing a slew of new features for its Dialogflow Enterprise Edition, which borrows from its own deep learning and AI ...

Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers ...

Google announced today that Dialogflow Enterprise Edition, its platform for companies looking to run their own intelligent chatbots, has launched out of beta. The service, previously known as API ...

This expanded conversational AI capability leverages Google Cloud Dialogflow CX, and is part of Avaya’s ongoing integration of Google Cloud’s Contact Center AI (CCAI). The powerful combination of ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

Google is looking to make it easier to build chatbots for Hangouts Chat, thanks to an integration with its Dialogflow conversational AI platform. Google launched Hangouts Chat early last year, a ...

This expanded conversational AI capability leverages Google Cloud Dialogflow CX, and is part of Avaya’s ongoing integration of Google Cloud’s Contact Center AI (CCAI). The powerful combination ...