Genesys has launched what it describes as the industry's first agentic virtual agent built on large action models (LAMs) - ...
Genesys Recognized as a Leader in the 2024 IDC MarketScape for Worldwide Conversational Intelligence
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been positioned as a Leader in the IDC MarketScape: Worldwide Conversational Intelligence ...
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