Anthony Matthews is a master of the consumer complaint, writing and collecting some of the best letters to customer service. Two of his tips for... Customer Dissatisfaction: The Fine Art Of The Funny ...
AN iconic pub in Southend has been on the receiving end of a what they call "the greatest customer complaint" in history. The backhanded tribute was paid to The Railway Hotel in Southend, by two ...
Anthony Matthews collects letters from dissatisfied customers — including himself — at his website, Dear Customer Relations. He's crowd-funding a book based on the site. Anthony Matthews is something ...
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