Most smart city workshops led by big consultancies move right into discussions about electric and autonomous vehicles, mass transit mobility, IoT, 5G, data, renewable energy and distributed grid, ...

End-user experience monitoring is an important part of managing virtual desktops, and there are several metrics that IT can keep track of to ensure consistent performance across the environment. A ...

I was first introduced to the limitations of ‘end user’ thinking a decade ago when I managed the rollout of an oil & gas exploration toolset. I expected clear processes and defined user roles. Instead ...

It always takes two for a phishing attack to work – an attacker to send the bait and an insider to take it. Almost every organization carries out some form of security and awareness training (SAT) to ...

One of IT's most critical roles is to secure company data and assets by protecting end users from their own mistakes. Email filters, malware protection and firewalls are key aspects of end-user ...

The shift to a more distributed work environment and an increase in digital transformation initiatives have motivated organizations to bolster their endpoint security defenses. However, end users ...

The end-user is not cyber security’s weakest linkCyber security keeps blaming users for predictable mistakes. The real weakness lies in systems designed without real human behaviour in mind. By Rennie ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...

For over a year, employees have grown used to presenting and collaborating directly from their devices. Videoconferencing when all employees are remote allows for quick and easy sharing of content and ...

Doug Bonderud is an award-winning writer capable of bridging the gap between complex and conversational across technology, innovation and the human condition. Virtual private networks play a critical ...

There’s a quiet crisis throttling productivity, frustrating end users, and vexing IT leaders: Workers aren’t getting what they need from IT to do their jobs. They’re frustrated, avoiding IT, and ...