Plenty of enthusiasts have bad experiences with auto repair shops, but when one tried posting about it online, the shop’s attorney tried getting the court to block his First Amendment right. This is ...

On Tuesday, amidst the restaurant going viral for the behavior of a disgruntled customer, Hazie’s in San Francisco posted a ...

For two days in a row, British-Israeli Ester Suissa and her husband, who are stranded in London, schlepped their suitcases to Heathrow Airport, waiting for hours on standby, desperate to get on a ...

What began as a normal trip to a McDonald’s on Veterans Memorial Highway ended with police going after a customer. “How could you pull a gun on somebody just because they got your order wrong?” ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

Royal Mail has published an updated list of postcodes facing serious delivery delays today, December 22. The announcement comes after numerous disgruntled customers turned to social media to question ...

MOUNT PLESANT, S.C. (WCIV) — An altercation at a Chipotle in Mount Pleasant led to the arrest of one, according to the Mount Pleasant police Department. Officers arrived to the scene of the reported ...