It’s no secret that Danny Meyer is kind of a big deal in the hospitality world, and now we know why — his whole business model is based on Sam Mallone on Cheers. MIND = BLOWN. OK, maybe it was a few ...

NEW YORK Union Square Hospitality Group’s Danny Meyer has launched Hospitality Quotient, a consulting business aimed at improving customer service. Long known for his emphasis on hospitality and ...

Last week, the City of New York announced that a relatively low-profile chef and a restaurant group from Philadelphia had won the rights to operate Central Park’s legendary restaurant Tavern On The ...

Listen and subscribe to Opening Bid on Apple Podcasts, Spotify, or wherever you find your favorite podcasts. It’s reasonable to assume the brain behind Union Square Hospitality Group has an opinion ...

Shake Shack's founder, Danny Meyer, said that always saying "yes" to the customer is risky. Too much customization, he said, may not work in favor of the business or the customer. Meyer referenced ...

For years, famed restaurateur Danny Meyer has wanted to reinvent the way diners pay their bills. He’s dreamed of a world in which patrons can pay for their meals and simply walk out of an eatery ...

Danny Meyer, superstar restaurateur and CEO of the group behind Gramercy Tavern and Union Square Café, led an unconventional wine tasting at the W Hotel today. Participants tasted each of six Shake ...

Workplace communication platform Blink secures $17 million from Danny Meyer’s EHI fund to bring its app to frontline workers ...

Retailers are increasingly refusing to accept cash as payment. There are pros and cons associated with the move that you should consider before following suit. This week on Inc. Uncensored, writers ...

Forty years ago, Danny Meyer opened Union Square Cafe in Manhattan with a combination of informality and refinement. His approach has been so widely copied, it’s hard, now, to convey what a revelation ...

Should restaurants ban tipping? It’s a natural question for anyone who cares about economics, employment, cultural mores—or for anyone who’s ever eaten in a restaurant. The question got new life last ...

I’d like to offer both a stern warning for those who might be headed out to Centro Latin Kitchen & Refreshment Palace (see review) and a helpful bit of advice for those who refuse to heed it: They ...