Business Wire

Introducing Talkdesk Workspace, a Customizable Interface Designed to Enable a Better Way to Deliver Superior Customer Experiences in Contact Centers

Launching with Talkdesk’s bold new logo and tagline, Workspace enables unprecedented customization, personalization and extensibility to make it your contact center Talkdesk Workspace unifies all ...
Business Wire

8x8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 ...
TechRadar

Vonage upgrades VCC Intelligent Workspace with AI tools to boost productivity

AI-driven platform reshapes customer service with smarter, faster tools Vonage Fusion bridges agents and experts for collaboration Unified communication channels empower agents across voice, video, ...
ZDNet

Google addresses customer data protection, security in Workspace

Launched in October, Google Workspace is an enterprise suite for applications including Gmail, Meet, Drive, and Sheets, software that can be useful for businesses currently adopting work from home or ...
SiliconANGLE

Google unveils new generative AI innovations for customer engagement and Gemini in Workspace

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...
CRN

Google Gemini AI Injected Into Workspace, New AI Customer Suite Launched

Google Cloud unveils three huge AI and generative AI launches, including a new security toolkit, an AI customer engagement suite and the integration of Google Gemini AI into Workspace. Google Cloud ...