Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

New conversation intelligence platform helps marketing, sales, QA, and leadership teams turn every call into clearer ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

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A startup called Modulate Inc. wants to turn the world of conversational voice intelligence on its head after developing a novel artificial intelligence model architecture that it says far surpasses ...

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Every chief revenue officer (CRO) is under pressure to deliver higher growth numbers by using AI technology. But the truth is many sales AI initiatives fail because the most valuable data isn’t being ...

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, is set to continue its ...

Contentsquare, a digital analytics company, announced on July 30 that it has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. The acquisition aims to provide ...

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Source: Pixel.la Free Stock Photos / Wikimedia Commons, Creative Commons CC0 1.0 Universal Public Domain Dedication For many people, the first meaningful use of conversational artificial intelligence ...

DALLAS & MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) ...