It's said finance managers should offer dealership customers all finance and insurance products available, and CDK Global doesn't disagree with that. But Jason Swiech, F&I product marketing manager at ...

Dealerships must move beyond F&I training to focus on development, leadership, and communication to retain talent and boost ...

Finance and insurance wait times improved as dealerships implemented new technologies and workflow strategies to increase efficiencies, CDK Global said in its annual Friction Points Survey last month.