Adam Kent told Insider: "Abandoned luggage was left unsecured and could easily be stolen." The airline said bags on the vast majority of flights are being returned to customers as normal. Some ...

This is Do & Co, the Austrian catering company that prepares every single British Airways meal in Terminal 5, from Club World ...

British Airways has completed the final phase of its lounge refresh, located at London Heathrow Terminal 5’s B gates, with a range of improvements for customers to enjoy ahead of their flight. The ...

Plans for a fresh landing charge hike at Heathrow Airport have triggered fury from its largest airline stakeholders, British Airways and Virgin Atlantic. The UK’s biggest airport on Friday announced ...

Heathrow Airport cleaners employed by OCS Group begin strike over pay, demanding the London living wage. Unite union urges ...

British Airways’ highly anticipated Whispering Angel bar, located in the airline’s lounge in Terminal 5 at the B gates, has opened in time for the peak summer season. British Airways is the first ...

British Airways has found its operations at London Heathrow Airport blighted by another IT systems outage that has left flights grounded for several hours on 30 March at Terminal 5. Based on the ...

Just over two weeks ago, Queen Elizabeth II officially opened Heathrow Airport’s Terminal 5 — a light and airy structure that seems to be made solely of stone, steel and glass. She praised the $9 ...

LONDON -- British Airways canceled a fifth of its flights at new Heathrow's Terminal 5 Friday, as embarrassing opening-day problems at the giant terminal poured over into a second day. Flights to and ...

Every time Sam publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from Business ...