Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

AI-powered customer-facing platform designed to support reception, scheduling, intake, communication, payment routing, ...

Salesforce stock rises after the software company announces a $3.6 billion deal to bolster its AI agent offerings.

Salesforce Inc (NYSE:CRM, XETRA:FOO) said on Monday it has agreed to acquire Fin, formerly known as Intercom, in a deal ...

Salesforce Inc. has agreed to buy Fin, a firm that develops artificial intelligence-powered customer agents, for about $3.6 ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Enterprises are investing heavily in artificial intelligence to modernize customer service.

Companies connect AI agents, robotics, and human expertise to advance avatarin’s One Intelligence™ vision for real-world enterprise experiences Avaya, a global leader in enterprise software solutions, ...

Newo.ai, the leader in industrial-grade AI voice and text receptionists, will showcase its AI receptionist technology at the 2026 InstallerSHOW, which will be held June 23-25 at the National ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

MORRISTOWN, N.J. & TOKYO--(BUSINESS WIRE)--Avaya, a global leader in enterprise software solutions, and avatarin Inc., a Tokyo-based AI and robotics company spun out of ANA HOLDINGS INC., today ...