A passenger lost their first-class seat at boarding, but frequent flyers say it is more common than travelers expect.

American Airlines is under fire after a passenger said they were downgraded from first class to an economy seat due to an aircraft change. The viral complaint has intensified debate over downgrade ...

Comedian Jim Breuer is calling out American Airlines for allegedly giving away his first class seats so a pilot could sit there instead. In a Feb. 18 video shared to his YouTube account, Breuer ...